Ledger.com/start is the official onboarding page from Ledger designed to guide new users through safely setting up their Ledger hardware wallet. If you’ve purchased a device like the Ledger Nano S Plus or Ledger Nano X, this is the only page you should use to begin initialization.
The page walks you through:
Using the official site helps protect you from counterfeit setup guides, malicious browser extensions, phishing pages, and fake mobile apps that attempt to steal recovery phrases.
A Ledger hardware wallet is a cold storage device, meaning your private keys are stored offline inside a secure element chip. Unlike exchange wallets, browser wallets, or mobile hot wallets, your keys never leave the physical device.
🔐 Private Keys Stay Offline Your private keys are generated and stored inside the device and never exposed to your computer or smartphone.
🛡 Protection Against Malware Even if your computer is infected, transactions must be physically approved on the Ledger device.
💰 True Ownership of Crypto You control your keys — not an exchange or third party.
🌍 Wide Cryptocurrency Support Ledger devices support thousands of cryptocurrencies and tokens including Bitcoin, Ethereum, and many others through the Ledger Live app.
📊 Portfolio Management with Ledger Live The Ledger Live app allows you to:
Follow these steps carefully to ensure maximum security:
Manually type ledger.com/start into your browser. Do NOT click on ads or sponsored links.
Verify:
Install the official Ledger Live application for:
Only download from the official Ledger website or verified app stores.
Use the supplied USB cable (or Bluetooth for Nano X if applicable). Open Ledger Live and follow the on-screen prompts.
You’ll be asked whether you want to:
If this is your first time, choose Set up as new device.
Your PIN:
Tips:
If someone enters the wrong PIN three times, the device resets automatically.
This is the most important step.
Your device will generate a 24-word recovery phrase (also called a seed phrase). This phrase:
Write the words:
Do NOT:
The device will ask you to verify selected words to ensure you copied them correctly. Take your time — mistakes here can permanently lock you out of your funds.
Once setup is complete, use Ledger Live to:
You are now ready to securely send and receive digital assets.
⚠️ Never Share Your Recovery Phrase Ledger support will NEVER ask for it.
⚠️ Never Enter Your Recovery Phrase on a Website If any website asks for it — it is a scam.
⚠️ Ignore Fake Emails and Messages Phishing emails often pretend to be Ledger support.
⚠️ Verify Transactions on the Device Screen Always check wallet addresses and amounts directly on your Ledger screen before approving.
Your recovery phrase should be:
Consider:
Never store all copies in the same location.
For additional protection, you can enable an optional passphrase, sometimes called a “25th word.”
This creates:
Important: If you forget the passphrase, your funds cannot be recovered.
Ledger devices use:
This architecture ensures that private keys cannot be extracted remotely.
❌ Buying devices from unofficial resellers ❌ Using pre-written recovery sheets ❌ Sharing recovery phrases with “support agents” ❌ Falling for urgent security warning emails ❌ Storing seed phrases in password managers
Always initialize your device yourself.
Crypto security depends entirely on proper setup and personal responsibility. Ledger provides the tools — but you must follow best practices.
Always verify:
Phishing attacks specifically target new wallet users during setup. Stay cautious, move slowly, and double-check everything.
If you’d like, I can also provide:
Your crypto security starts with careful setup — and disciplined protection of your recovery phrase.